Everything you need to know about your NisaNOVA experience.
Standard shipping typically takes 3-5 business days. For technical or heavy outdoor equipment, it may take up to 7 business days depending on your location.
For safety reasons, technical equipment cannot be returned once the security seal is broken or the packaging is opened. Other apparel and gear can be returned within 30 days.
Yes, NisaNOVA ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
Once your order is shipped, you will receive an email with a tracking number and a link to follow your package's journey.
If you couldn't find the answer you're looking for, please contact our support team.
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