At NisaNOVA LLC, we strive for excellence in every piece of gear we sell. If we missed the mark, we want to make it right.
Once you submit a complaint, our support team reviews the case within 24-48 business hours. We may contact you for further photos or details to ensure a fair resolution.
As an outdoor & sports retailer, we understand that gear reliability is crucial. If your product has a manufacturing defect, it is covered under our warranty policy.
